Ultra's Network Contact Centre Solutions
- IVR
- Predictive Dialling
- ACD, CTI
- Voice recording
- Inbound and call queuing
- Call Blending
Ultra's Complete Solution
Business Focus
Easy implementation within days. No risk set-up and totally flexible solutions for your business needs.
Solutions
All network based for true geographic independence. Business continuance and disaster recovery are in-built.
Agent Focus
First call resolution and multiple script packages to increase customer satisfaction and productivity from your teams.
Comprehensive Support
Proactive campaign management and complete support given to your teams. Inclusive real-time MI and remote monitoring tools.
New office for Ultra Communications
Ultra are pleased to announce their move into their new head office in Hampshire.
This will be the new home for our teams and we will be inviting our clients and contacts to visit over the coming months to meet the staff and see the operation in full.