The Ultra solutions are all network based requiring no specialist equipment to be installed at the client premises - achieving a variety of advantages over fixed solutions and allowing services to be effectively shared. In line with the hosted nature of the client infrastructure, this permits client employees and the service to be operated from multiple locations, and enables the possibility of outsourcing or home working should the need arise in the future.

All the solutions will work from any geographic location providing a high level of business continuity and disaster recovery for the Client office locations. Additionally Client can move or expand to new locations with ease, including outsourcing some call handling activities if required in future; or opening offshore locations where multi-lingual personnel would be easier to recruit to penetrate the wider European market.

The Ultra solutions can service companies as required from SME through Enterprise and Government, and into Wholesale customers, both national and multi-national users, due to its true network nature.

Ultra solutions are all developed and maintained in-house in the UK, permitting us to make changes to meet industry regulation and customer’s individual needs, such as those provided currently to Ultra’s clients.